Getting to know you!

by Andy Horner

What does listening mean to you?

There was a real popular song many years ago from the musical, The King and I, called Getting to Know You —“Getting to know you, getting to know all about you. Getting to like you, getting to hope you like me….”
We live in a world of words, and yet it seems we talk more, but communicate less! That makes it hard to really know someone.

Good listening is so crucial for effective communication. People believe generally that being the speaker is more important than being the listener—it’s the way you get people to do what you want them to do, understand you, be impressed by you.

There’s no denying the importance of talking, but conversation is two-sided. It’s talking with people, not at them. What kind of countless situations do you find yourself in when it’s important to understand what the other person is saying?

  • a friend asking for a favor
  • your child telling you about their field trip coming up
  • a Jeweler in your downline sharing why she missed training
  • important business information shared from the Home Office

Every day people try to communicate with us, and it’s our responsibility to listen and to listen well. They want to feel listened to because it makes them feel cared about and special.

There are many reasons why we do not listen well and maybe you can add to the ones below.

Preoccupation or Daydreaming. Our to-do lists are never ending, our calendars full, we do not have a spare minute to give someone else because we are filling our mind with chores, problems, and ideas. We are unable to give our focus to another person.

Attitude. I’ve shared many times how vital it is to have a good attitude to be successful and it’s just as important to being a good listener. Moods or feelings may color our thinking and block us from being able to listen objectively and openly.

Self-centeredness. We all have the tendency to believe that what we have to say is the most important. (Could also be called argumentativeness when we have to make our own point instead of understanding one another.)

Busy-ness. It takes time to communicate, and it seems the more intelligent man gets, the more gadgets we create, the less time we have for each other… “I’m so busy.”

Jumping to conclusions. It’s easy to judge, evaluate, approve or disapprove too hastily.

The greatest thing we can do for another person is to truly listen to what they’re saying. Seek understanding and respond, not react, to them appropriately. Yes, it takes a lot of self-discipline, but when we listen, we can recognize the needs and motives behind the words, and we can show that person we care and are interested in them. Becoming a better listener makes us more effective as a leader and friend.

Listening Is a Part of Love!



Serve with Love

Andy Horner        Co-Founder & CSO

              SERVE WITH LOVE

Wow, February is already here. I really can’t believe it’s time to write another Update article! Time really does fly by. We live in fast-moving times. I remember when it took days, even weeks, to get a handwritten letter. When I was serving in the Canadian Navy, letters were very precious to me. And then when Joan and I were courting and living in different cities, we wrote every day (even on the days we talked on the phone or saw each other). Nowadays, days pass by and I can hardly remember what I did. We can receive “letters” in minutes. Wow! It still impresses me how far we have come technology-wise.

For the year 2013, I’ve made a goal to start each of my mornings with prayer. I’ve asked God to help me take the time; to set it aside for Him. It’s not very easy for me to sit still, as you may know. My hope is that by starting each day off with Him, I will be able to fulfill my other two goals: to serve someone every day and to tell people I love them. (Oh, the power of love; it’s magnetic!) That’s a lot!

Okay, one more! To TRUST GOD! This can certainly change your day! Proverbs 3:5 says, “Trust in the Lord with all your heart and do not lean on your own understanding.”

Yes, I’m going to try to be better in 2013. This year sure may be different, but even though things may change, remember to rejoice! Never forget God is the same yesterday, today and tomorrow! It can be a great year. What God has done in our first 27 years, He can do for us in the future! Trust God!

Oh ya, I almost forgot – HAPPY VALENTINE’S DAY! I always enjoyed this special day to celebrate love with my Honey, Joan. She was my best friend. I loved her so much and miss her every day. What a special treasure she was to me. She loved each of you dearly. I want you to read a bit about love from her:

People need love all the year long. In America we have generalized the word “love.” It is used daily to express “we love this” and “we love that.” The true meaning of love is much deeper than that. I remember many years ago, when I was on a trip with Mary Crowley. We were shopping (of course!) and I made the comment, “I love that pretty blue tea pot.” Mary was quick to correct me. She said, “No, Joan, you don’t love that tea pot. You like the tea pot; you love me. You like things, but you love people.” I have never forgotten that. I like Premier Jewelry, but I love Premier Jewelers! 

In I Corinthians chapter 13, Paul says this: “If we have every gift in the world, and could speak every language there is under heaven, but do not have love, we would only be making a noise.” 

Serving others is not always easy to do, but it is a big part of Premier Designs. We are a “people” business. To be successful, we must be able to serve with love. Some people are very hard to love – it does not come naturally. Love never gives up. Love goes on forever. Love builds people up, and people build our business. We thank God for each of you out in the field, serving others with love. You are precious to us. 

Have a Happy Valentine’s Day, showing those around you how much you love them! God loves you, and I do too!

Let’s Trust God together,